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Help & Support - Optus

Help & Support - Optus

Find the help you need with Optus. Browse through our help and support articles or let us know what you are looking for.

Tablets & iPads | Android and Apple Tablets | Optus

Tablets & iPads | Android and Apple Tablets | Optus

Your Optus home internet and mobile plans are simply better together. Save $180 over 6 months when you add an eligible mobile plan to a new internet plan. Ends 06/04/25. Eligible plans required (excl. Prepaid & Watch plans). Plans revert to standard price after 6 mths. New services only on the same account. Max 5 per product. T&Cs and eligibility criteria apply. | Optus

Your Optus home internet and mobile plans are simply better together. Save $180 over 6 months when you add an eligible mobile plan to a new internet plan. Ends 06/04/25. Eligible plans required (excl. Prepaid & Watch plans). Plans revert to standard price after 6 mths. New services only on the same account. Max 5 per product. T&Cs and eligibility criteria apply. | Optus

8.1K viewsMar 4, 2025

Already have your mobile with Optus? Add any of our new nbn® plans and unlock your Bundle Bonus. Get $15 off every month on any nbn® plan for a whole year. Plus, get a powerful Wi-Fi 6 modem included at no extra cost - when you stay for 24 months. Eligible plans required (excl. Prepaid and Watch plans). Discount applied to additional new services only and reverts to standard price after 12 months. Not available with other discounts, unless specified. T&Cs and eligibility criteria apply. | Optus

Already have your mobile with Optus? Add any of our new nbn® plans and unlock your Bundle Bonus. Get $15 off every month on any nbn® plan for a whole year. Plus, get a powerful Wi-Fi 6 modem included at no extra cost - when you stay for 24 months. Eligible plans required (excl. Prepaid and Watch plans). Discount applied to additional new services only and reverts to standard price after 12 months. Not available with other discounts, unless specified. T&Cs and eligibility criteria apply. | Optus

99.6K views9 months ago

Top videos

Careers | Optus

Careers | Optus

Prepaid Phone Plans - Optus Prepaid Phones

Prepaid Phone Plans - Optus Prepaid Phones

iPad delivers a powerful way to create, stay connected and get things done. Pair yours with an Optus Data plan, now 60% off for the first 12 months. That’s 30GB of data for $10/mth. Ends 22/03/26. New services only. Accessories sold separately. Reverts to standard price after 12 months. Discount forfeited if you cancel or change plans. Terms apply. | Optus

iPad delivers a powerful way to create, stay connected and get things done. Pair yours with an Optus Data plan, now 60% off for the first 12 months. That’s 30GB of data for $10/mth. Ends 22/03/26. New services only. Accessories sold separately. Reverts to standard price after 12 months. Discount forfeited if you cancel or change plans. Terms apply. | Optus

76.8K views2 months ago

Optus vs Telstra

Optus Mobile Phones

Optus Mobile Phones

Cyberattack Support | Optus

Cyberattack Support | Optus

Manage My Account | Optus

Manage My Account | Optus

Careers | Optus

Careers | Optus

Prepaid Phone Plans - Optus Prepaid Phones

Prepaid Phone Plans - Optus Prepaid Phones

iPad delivers a powerful way to create, stay connected and get things done. Pair yours with an Optus Data plan, now 60% off for the first 12 months. That’s 30GB of data for $10/mth. Ends 22/03/26. New services only. Accessories sold separately. Reverts to standard price after 12 months. Discount forfeited if you cancel or change plans. Terms apply. | Optus

iPad delivers a powerful way to create, stay connected and get things done. Pair yours with an Optus Data plan, now 60% off for the first 12 months. That’s 30GB of data for $10/mth. Ends 22/03/26. New services only. Accessories sold separately. Reverts to standard price after 12 months. Discount forfeited if you cancel or change plans. Terms apply. | Optus

76.8K views2 months ago

Optus Network Features | Optus

Optus Network Features | Optus

Tablets & iPads | Android and Apple Tablets | Optus

Tablets & iPads | Android and Apple Tablets | Optus

Cyberattack Support | Optus

Cyberattack Support | Optus

Ray Coptus is on your side! Switch to the Optus Prepaid Epic Data Plan and get 5GB on every $30 recharge. Plus, up to 10GB to stream on Netflix, Stan & ABC iView. Positive MyData balance and subscriptions required. All for use in AU in 28 days. | Optus

Ray Coptus is on your side! Switch to the Optus Prepaid Epic Data Plan and get 5GB on every $30 recharge. Plus, up to 10GB to stream on Netflix, Stan & ABC iView. Positive MyData balance and subscriptions required. All for use in AU in 28 days. | Optus

17.9K viewsJul 19, 2018

Are you ready for unlimited? Get your home connected to unlimited data on Optus nbn™ today. | Optus

15.4K viewsJul 3, 2017

Don’t despair. Get unlimited data every weekend with Optus Prepaid. Fair Go Policy applies. Ends 16.03.25. Requires an active AutoRecharge on $35, $45 or $55 Optus Flex Plus. Click through to website for full T&Cs | Optus

30.2K viewsJan 31, 2025

Don’t despair. Get unlimited data every weekend with Optus Prepaid. Fair Go Policy applies. Ends 16.03.25. Requires an active AutoRecharge on $35, $45 or $55 Optus Flex Plus. Click through to website for full T&Cs. | Optus

30.7K viewsNov 29, 2024

Don’t despair. Get unlimited data every weekend with Optus Prepaid. Fair Go Policy applies. Ends 16.03.25. Requires an active AutoRecharge on $35, $45 or $55 Optus Flex Plus. Click through to website for full T&Cs | Optus

113.9K viewsNov 29, 2024

Get unlimited data every weekend with Optus Prepaid. Fair Go Policy applies. Ends 16.03.25. Requires an active AutoRecharge on $35, $45 or $55 Optus Flex Plus. Click through to website for full T&Cs. | Optus

92.3K viewsDec 17, 2024

Tap into bonus data with Optus Prepaid. Enjoy 65GB for just $15 on your first 28 days and turn on $39 AutoRecharge for future recharges. That's 65GB of data to stream, scroll and surf for your first 3 recharges. Fair Go Policy applies. Sale ends 09/11/25, $39 ongoing. Activate by 10/03/26 for 65GB (includes 20GB bonus) on first 3 recharges, then 25GB. New services only. Unlimited Data Weekends require activation/recharge with AutoRecharge. T&Cs apply. | Optus

39.4K views5 months ago

Tap into bonus data with Optus Prepaid. Enjoy 65GB for just $15 on your first 28 days and turn on $39 AutoRecharge for future recharges. That's 65GB of data to stream, scroll and surf for your first 3 recharges. Fair Go Policy applies. Sale ends 09/11/25, $39 ongoing. Activate by 10/03/26 for 65GB (includes 20GB bonus) on first 3 recharges, then 25GB. New services only. Unlimited Data Weekends require activation/recharge with AutoRecharge. T&Cs apply. | Optus

26.8K views5 months ago

Power your business with more data. Get double the data for a year at a special price of $40 per month for the first 12 months. Packed with enough data for long video calls to connect and collaborate with your team, plus get unlimited standard national calls and texts. Fair Go policy applies. Available until withdrawn. Plan fee increases from month 13 to $55/mth or as otherwise notified. 50GB bonus data ends after 12 months. New services in select postcodes only. Offer forfeited if you cancel or

20.5K views9 months ago

Enjoy unlimited data weekends and uncapped speeds on our 4G and 5G network with select Optus Prepaid SIMs, when you stay connected with AutoRecharge. Switch to an Optus Prepaid Plan today. Simply buy a $39 Flex Plus Plan and score 45GB on your first three recharges to use on weekdays. Fair Go Policy applies. 28 day expiry. New services only. Actual speeds and coverage will vary. Requires activation/recharge with AutoRecharge. Reverts to 25GB from 4th recharge. 5G available in selected areas with

26.5K viewsApr 24, 2025

Great value prepaid deals now on at Optus. Stream, scroll and explore with unlimited data every weekend on a range of Optus Prepaid SIMs, with AutoRecharge. Plus get 60GB for only $17 for your first 28 days. Fair Go Policy applies. SIM Offer ends 06/04/25, recharges revert to $45 (or $49 from 28/04/25). Activate by 27/04/25 for advertised inclusions and pricing. New services only. Requires activation/ recharge with AutoRecharge. T&Cs apply. | Optus

7.6K viewsApr 4, 2025

Need more juice? Upgrade to a brand new phone from Optus and get great value on the latest and greatest. Buy with an eligible plan and pay over time, interest free with OptusPay. T&Cs and eligibility criteria apply. | Optus

344K views2 months ago

Switch to great value Optus nbn® and get the Optus Ultra WiFi modem (Gen 2) with the latest WiFi 6 technology for $0. Giving you more reliable coverage in more corners of your home. Fair Go Policy applies. Eligible customers only. Based on comparison with Optus Ultra WiFi (Gen 1) modem. Actual speeds may vary and are limited by the plan speed. $0 modem when you stay connected for 36 months. N/A with BYO plans. T&Cs apply. | Optus

133.2K viewsDec 9, 2024

Switch to WhistleOut’s best 5G home internet plan for August 2024. Our Entertainer Superfast 5G plan comes fully loaded with an Ultra WiFi 5G modem, unlimited data, uncapped speeds and a Netflix standard subscription included. If you can get it, why wouldn’t you? Fair Go policy applies. 210/20Mbps Typical Busy Period Speeds (7pm-11pm). 5G available in selected areas. Actual speeds will vary. T&Cs apply. | Optus

24.3K viewsSep 11, 2024

Switch to award-winning Optus 5G Home Internet. Get our powerful 5G Wi-Fi modem for $0 when you stay for 36 months. Plus, our Entertainer Superfast 5G plan comes with a Netflix Standard subscription included with unlimited data, so you can stream your heart out. That's powerful Wi-Fi and non-stop Netflix at a price you'll love. Fair Go Policy applies. 210/20Mbps Typical Busy Period Speeds (7pm-11pm). 5G available in select areas. Actual speeds will vary. T&Cs apply. | Optus

119.1K viewsDec 17, 2024

Connect up to 128 devices with the Optus 5G Wi-Fi Modem, included when you stay on an eligible plan. $0 modem credit when you stay connected for 36 months. Available in selected areas. Actual speeds may vary and are limited by the plan speed. T&Cs apply. | Optus

109.9K viewsNov 29, 2024

Bring your new eligible Optus mobile, internet and tablet plans together and save $270 over 6 months. The more eligible services you add, the more you save - they are simply better together. Ends 06/04/25. Eligible plans required (excl. Prepaid & Watch plans). Mobile and Data plan discount applies to secondary service only. Plans revert to standard price after 6 mths. New services only on the same account. Max 5 per product. T&Cs and eligibility criteria apply. | Optus

2.4K viewsMar 31, 2025

Already an Optus customer? Save $15/mth for 6 months on each eligible plan you add to your existing service. Save on a new mobile, internet or tablet plan - they are simply better together. The more you add, the more you save. Ends 06/04/25. Eligible plans required (excl. Prepaid & Watch plans). Mobile and Data plan discount applies to secondary service only. Plans revert to standard price after 6 mths. New services only on the same account. Max 5 per product. T&Cs and eligibility criteria apply

33.2K viewsMar 4, 2025

Get over $1,200 of value included in Optus Family nbn® plans when you stay connected over 36 months. Choose the plan speed your family needs and enjoy wall-to-wall coverage and endless streaming. Get unlimited data, Optus Ultra WiFi Modem and WiFi Booster plus a Netflix subscription, all included in your plan. Fair Go Policy applies. $0 modem and booster included when you stay connected for 36 months. Value based on modem ($306RRP) & booster ($216RRP), plus 36 months of a Netflix Standard subscr

53.4K viewsJan 8, 2025

Get over $1,200 of value included in Optus Family nbn® plans when you stay connected over 36 months. Choose the speed your family needs and enjoy wall-to-wall coverage and endless streaming. Get unlimited data, Optus Ultra WiFi Modem and WiFi Booster plus a Netflix subscription, all included in your plan. Fair Go Policy applies. Netflix Standard subscription included in Family Entertainer nbn plans. T&Cs apply. | Optus

301.8K viewsSep 25, 2024

All internet plans with Netflix included are on sale. Save $15/mth for 6 months on any nbn® and 5G Entertainer plans and enjoy unlimited data and endless Netflix streaming. Offer ends 06/04/25. Fair Go policy applies. New nbn and 5G services only. Netflix Standard Subscription included. T&Cs and eligibility criteria apply. | Optus

157.5K viewsMar 31, 2025

Get $20/mth off on our Everyday Fast nbn® plan over 6 months when you BYO modem. Enjoy fast 100Mbps download speeds at an epic price. No lock-in contract, just flexible, month-to-month plan with unlimited data. Bring your own modem and make the switch today. Ends 25/05/25. 100/18Mbps Typical Busy Period Speeds (7pm-11pm). If applicable, saving includes Standard Intro offer. New services only. Discount applied at checkout. Can be used with Bundle Discount. BYO modem must be compatible. Fair Go po

27.7K views11 months ago

Optus under fire over data offer following nationwide outage

9news.com.auJosh Hohne

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