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May 5, 2025 · Hi Shopify Community, I urgently need help accessing my Shopify account that I originally created using Google login only (no password was ever set). The Issue: Whenever I try to: Log in …

Sep 26, 2025 · I cant login and the code has not been sent to my phone

Jul 7, 2024 · I have a store but forgot the email associated with it and can’t log back in. I also don’t remember which card I used, so it’s been charging me without my knowledge. I need help figuring …

Mar 12, 2025 · Save all chat transcripts with Shopify support, noting the date, time, and names of the support agents. Keep a detailed log of every attempt to contact Shopify, including phone calls, …

Aug 27, 2024 · A Shopify log file typically refers to the Store activity log, which records actions taken in your Shopify admin by you or your staff. This log includes details such as the date and time of the …

Jul 3, 2023 · Hi @MitchellWD40 @MitchellWD40 Welcome to the Shopify Community. I understand that you are unable to login to your account as you cannot access your authenticator app or recovery …

Feb 4, 2024 · Hi Whenver im trying to log in to my shopify account, it keeps redirecting me to google log in. no matter what browser engine, app, device, or even the mobile/wifi network, it just keeps …

Jan 18, 2026 · This means the recovery codes on the Shopify platform have been compromised. To check if any of your recovery codes were used, you must go to your security dashboard, and either …

Apr 6, 2023 · I have the same issue. However, I am trying to access my partners account since I am trying to learn again how to build custom shopify theme. The SMS Delivery feature for two steps auth …