Salesforce has liberally cast Slackbot throughout the collaboration platform, offering automated note-taking of meetings and creating workflow for repeated tasks. Crucially, it will also act as a ...

The new platform packages Salesforce’s AI and developer tools into a headless, API‑driven layer designed for software agents ...

Salesforce used AI agents to cut $100 million in support costs and handle 3 million customer conversations. Now it's ...

This is one way to add a lot of AI users in a hurry, which Wall Street wants to see Salesforce developers have called for the SaaS-y CRM giant to wind back a change that saw the AI-powered Agentforce ...