Revenue cycle management is a great place for operational improvement technologies. These technologies can leverage process and task mining to give leaders a bird's-eye view of their teams' workflows.

Informed awareness is a state of awareness that goes beyond traditional situational awareness. By combining past, present, and future insights, it connects every area and level of your healthcare ...

For leaders, the path forward is becoming clearer. The focus is shifting away from experimentation and toward execution. That ...

Even when they adopt the same operational improvement practices, such as Lean or Six Sigma, some companies gain market share while others fall behind. The reason? Fragmented, short-term fixes don’t ...

At the Becker’s 14th Annual Meeting in April 2024, Terri Welter and Michael Biggs, both partners with ECG Management Consultants, shared a list of key operational areas that health systems should ...

Around 200 million customers visit Wendy’s every year. The chain wants to make sure it can keep those guests coming back and add even more. A big step is operational improvement. “You’ve heard the ...

Shake Shack Inc.’s SHAK recent performance highlights how operational efficiency is becoming a key driver of its profitability and EBITDA growth. In 2025, the company reported revenue growth of 15.4% ...

3M is more confident in its profit forecast after quarterly earnings rose 18%, a boost that new Chief Executive Bill Brown attributed partly to operational improvements at the maker of Scotch tape.