Salesforce used AI agents to cut $100 million in support costs and handle 3 million customer conversations. Now it's ...

Salesforce’s approach moves development beyond writing static code to orchestrating dynamic, intelligent agents.

Get the latest federal technology news delivered to your inbox. As organizations recognize the important role of field services such as repairs and maintenance in delivering exceptional service, there ...

Salesforce launched Headless 360 at TDX, opening its CRM platform to AI agents through APIs, MCP tools and CLI commands in a ...

Salesforce stock is down, but Benioff says AI Agentforce and “Agent Albert” could drive growth—plus hybrid pricing and ...

Salesforce and Workday have announced a strategic partnership that aims to reimagine enterprise software with advanced AI capabilities and unified data integration. This collaboration brings together ...

Salesforce has grown a lot in 2025. Companies are using it not just for managing sales or customer data but also to make employees’ work smoother and more productive. Big businesses often struggle to ...

Salesforce is unveiling a new way to measure AI productivity, pushing back on Silicon Valley's fixation on "tokenmaxxing" — ...

Salesforce Agentforce Contact Center unifies CRM, AI and workflows — but is the complexity worth it? A deep dive with analyst ...

On the face of it, AgentExchange looks like a simple tidy up – a consolidation of loose threads and an effort to build a ...

You can bring Gmail and Salesforce together to achieve a more productive platform. It lets you access Salesforce data directly in Gmail, and you can switch back to Salesforce to create records or view ...