TROY, Mich.: 12 Nov. 2025 — With the average price per kilowatt hour for commercial customers rising 6.7% and the frequency and severity of power outages increasing in 2025, business customer ...
TROY, Mich.: 17 Dec. 2025 — According to the JD Power 2025 U.S. Electric Utility Residential Customer Satisfaction Study, SM released today, rising costs are the primary driver of declining ...
The 2025 J.D. Power study reveals a historic decline in U.S. residential electric utility satisfaction, primarily driven by a 34% increase in average bills since 2020, reaching $189 monthly. Despite ...
Artificial intelligence is now integral to power-grid operations, advancing the original smart-grid concept into the emerging AI electric utility. The global smart-grid market — especially AI-driven ...
Bringing utility professionals together to explore strategic “Power Moves” shaping electric utility operations, grid modernization, and workforce leadership. A forum for utility professionals to share ...
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