New research suggests that chatbots still don’t measure up to humans when it comes to connection and well-being.

Exploring the Impact of an AI Jesus Chatbot on Modern Faith In recent months, a new digital phenomenon has captured ...

As AI chatbots powered by large language models (LLMs) become better at mimicking human connection, more and more users are falling down extremely weird rabbit holes. Case in point, new research ...

Some artificial intelligence chatbots show promise at helping people with depression improve their symptoms. Other AI bots may give bad advice that doesn't help or leads to harm. So how do you tell ...

As AI adoption accelerates across industries, US customer experience (CX) leaders are increasingly focusing on chatbot technology — and exploring how chatbots improve customer experience in measurable ...

Katelyn is a writer with CNET covering artificial intelligence, including chatbots, image and video generators. Her work explores how new AI technology is infiltrating our lives, shaping the content ...

No doubt about it, bots are coming. Forgive the hyperbole, but I mean really coming — in a life-changing, business-disrupting way. Think beyond today’s experimental first-generation chatbots on ...

Plus: Donald Trump is ordering US scientific agencies to deploy AI This is today's edition of The Download, our weekday newsletter that provides a daily dose of what's going on in the world of ...