It was early May 2019. D-Day for our customer relationship management software (CRM) implementation was fast approaching. After months of researching, planning and training, we were about to flip the ...
The keys to a successful customer relationship management implementation are simple, yet those implementations can be difficult, as recent reports on the topic say that well in excess of half of all ...
The availability of internal IT resource is a key factor to consider when selecting a potential CRM solution. Initial project roll-out and on-going support and administration will require IT expertise ...
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